Privacy Policy
3DWise Privacy Policy
www.3dwise.eu
About our privacy policy
3DWise cares deeply about your privacyWe therefore only process data that we need for (the
improve) our services and handle the information we hold about you and your use of with care
our services have collectedWe never make your data available for commercial purposes
third parties.
This privacy policy applies to the use of the website and the services provided by it
3DWiseThe effective date for the validity of these terms and conditions is 01/02/2022, with the publication of a
new version will invalidate all previous versionsThis privacy policy describes what information about you
collected by us, what this data is used for and with whom and under what conditions
this data may possibly be shared with third partiesWe also explain to you how we
store data and how we protect your data against misuse and what rights you have with regard to
the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and for whom the data is transparent.
Online Store Software
WooCommerce
Our webshop is developed with software from WooCommercePersonal data that you provide on behalf of our
services available to us are shared with this partyWooCommerce has access to your
data to provide us with (technical) support, they will never use your data for anyone else
goalWooCommerce is obliged, based on the agreement we have concluded with them, to
to take security measuresThese security measures consist of the application of SSL encryption and
a strong password policyWooCommerce uses cookies to collect technical information
with regard to your use of the software, no personal data is collected and/or stored.
WooCommerce reserves the right to share collected data within its own concern in order to
further improve services.
WooCommerce hosting
Our webshop has been developed with software from WooCommerce, we have chosen for our web hosting
PCExtremePersonal data that you make available to us for the purpose of our services,
are shared with this partyPCExtreme has access to your data to provide us (technical)
provide support, they will never use your data for any other purposePCExtreme has run out
based on the agreement we have concluded with them, we are obliged to take appropriate security measures
to takeThese security measures consist of the application of SSL encryption and a strong
password policyRegular backups are made to prevent data loss.
web hosting
PCExtreme
We purchase web hosting and email services from PCExtremePCExtreme processed
personal data on our behalf and does not use your data for your own purposesThis party can
collect metadata about the use of the servicesThis is not personal dataPCExtreme has
appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your
prevent personal dataPCExtreme is obliged to observe secrecy under the agreement.
PCExtreme
We use the services of PCExtreme for our regular business e-mail trafficThis party has
appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our
avoid data as much as possiblePCExtreme does not have access to our mailbox and we handle all of us
e-mail confidentially.
Payment Processors
Mollie
We use the platform of to handle (part of) the payments in our webshop
MollieMollie processes your name, address and residence details and your payment details such as your bank account or bank account
credit card numberMollie has taken appropriate technical and organizational measures to protect your
protect personal dataMollie reserves the right to use your data to
to further improve services and to share (anonymised) data with third parties in this context.
All the above-mentioned safeguards with regard to the protection of your personal data are also
applies to the parts of Mollie's services for which they engage third partiesMollie saves your
data for no longer than is permitted by law.
Reviews
WebshopKeur
We collect reviews via the WebwinkelKeur platformIf you leave a review via WebwinkelKeur then
you are required to provide a name and email addressWebwinkelKeur shares this information with us, so that we
be able to link the review to your orderWebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to explain your reviewIn
in the event that we invite you to leave a review, we will share your name and email address with
WebshopKeurThey only use this information for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data
to protectWebwinkelKeur reserves the right, for the purpose of delivering the
to engage the services of third parties, we have given permission to WebwinkelKeur for thisAll
The above-mentioned safeguards with regard to the protection of your personal data also apply
applies to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
Myparcel (PostNL)
When you place an order with us, it is our job to have your package delivered to youWe use
the services of Myparcel for carrying out the deliveriesIt is therefore necessary that we provide your name,
Share address and residence details with MyparcelMyparcel only uses this data for the purpose of
performance of the agreementIn the event that Myparcel engages subcontractors, Myparcel will provide your data
also available to these parties.
External sales channels
Purpose of the data processing
General purpose of the processing
We only use your data for the benefit of our servicesThat is, the purpose of the
processing is always directly related to the order you provideWe do not use your data for
(targeted) marketingIf you share information with us and we use this information to - other than on your
request – to contact you at a later time, we ask your explicit permission for thisYour
data is not shared with third parties, other than for accounting and other administrative purposes
to meet obligationsThese third parties are all held to secrecy on the basis of the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of our
to further improve servicesThis information (for example your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, 3DWise can be held to share on the basis of a legal obligation
of your data in connection with government tax or criminal investigationsIn such a case
we are forced to share your data, but we will behave within the possibilities that the law offers us
oppose it.
Retention periods
We keep your data as long as you are our clientThis means that we keep your customer profile until you
indicates that you no longer wish to use our servicesIf you indicate this to us, we will
also take it as a forget requestPursuant to applicable administrative obligations, we must:
invoices with your (personal) data, so we will keep this data for as long as the applicable
save termHowever, employees no longer have access to your client profile and documents that
we have produced in response to your order.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of usWe explain below which
rights these are and how you can invoke these rightsIn principle, we send to prevent misuse
copies and copies of your data only to your e-mail address already known to usIn case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to
legitimizeWe keep records of completed requests, in case of a request for forgetting
we administer anonymized dataYou will receive all copies and copies of data in the
machine-readable data format that we use within our systemsYou have the right at any time to
to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a
wrong way.
Right of access
You always have the right to process the data that we process or have that relate to your person or
be traceable to this, to seeYou can make a request to that effect to our contact person for
privacy mattersYou will receive a response to your request within 30 daysIf your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this data in their possession, stating the category under which we have this data
stored.
Right of rectification
You always have the right to process the data that we process or have that relate to your person or
be traceable to this, to have it adaptedYou can make a request to that effect to our contact person
for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted
we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to process the data that we process or have processed that relate to your person or for that purpose
to be traceable, to limitYou can make a request to that effect to our contact person for
privacy mattersYou will receive a response to your request within 30 daysIf your request is granted
we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not
be processed longer.
Right to portability
You always have the right to process the data that we process or have that relate to your person or
traceable to this, to be performed by another partyYou can make a request to that effect to
our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your
request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or processed on our behalf by other processors or third partiesTo all
In such a case, it is likely that we will no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases, you have the right to object to the processing of your personal data
by or on behalf of 3DWiseIf you object, we will immediately stop the data processing in
pending the handling of your objectionIf your objection is well-founded, we will provide copies and/or copies
of data that we process or have processed available to you and then permanently discontinue the processingYOU
also has the right not to be subject to automated individual decision-making or profiling
subjectWe do not process your data in such a way that this right appliesAre you from
believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service.
We use this service to keep track of and to get reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
dataWe collect information about your surfing behavior and share this data with GoogleGoogle can do this
interpret information in conjunction with other datasets and in this way your movements on the internet
followGoogle uses this information to offer, among other things, targeted advertisements (Adwords) and
other Google services and products.
Third Party Cookies
In the event that third party software solutions use cookies, this is stated in this
privacy declaration.
Privacy Policy Changes
We reserve the right to change our privacy policy at any timeHowever, on this page you will always find the most
recent versionIf the new privacy policy has consequences for the way in which we already collected data
relating to you, we will notify you by e-mail.
Contact details
3DWise
Lower Saxony 20 2951EK, Netherlands,  t  (+31)0655685010  E  info@3dwise.eu
Contact person for privacy matters :Â Tim Houmes